At Norders Oy (Hereinafter may be referred as ‘’ Norders’’), we are committed to deliver innovative solutions to enhance your sales and marketing endeavors. Our agency specializes in providing a comprehensive and creative sales and marketing system designed to empower businesses in achieving their strategic objectives.
To fulfill our services and provide you achievements we need to collect and process (In the context of General Data Processing Regulation and Finnish Data Protection Act data processing covers a wide range of operations performed on personal data including recording,storage,adaptation or alteration, restriction, destruction of personal data etc.) data of visitors of our website and customers (Hereinafter may be referred together as ‘’You’’) which may constitute personal data (Personal data means any information relating to an identified or identifiable natural person an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.)
What personal data we collect when you visit our website; subscribe to our newsletter and provide Services from us
How we may process and safeguard your personal data
Your legal rights on your personal data
Types of Data Collected
We mainly process your data while you visit our website or you supply our Services. We collect (i) identification data (such name, surname) (ii) contact data (such as your address, e-mail address, phone number), (iii) technical data (such as your IP, time of visit, language settings etc.) (iv) commercial and marketing data. Technical and commercial data generally does not constitute personal data but in some context, they are deemed to be personal data as well.
We may collect and process more and different types of personal data in accordance with requirements of applicable law; our business and services. So that, we may require you to share different types of data other than written above.
Purposes and Legal Grounds of Processing
We may process your Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.(Legal Ground: Performance of a contract and legitimate interest)
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.(Legal Ground: Performance of a contract and legitimate interest)
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.(Legal Ground: Legitimate interest)
To provide you with news, special offers and general information about other goods, services and events (Fairs and meetings) which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.(Legal Ground: Legitimate interest)
To manage your requests: To attend and manage your requests to us.(Legal Ground: Performance of a contract and legitimate interest)
To provide customer services, feedback and support ( Legal Ground: Legitimate interest)
To Prevent fraud or other illegal activities or misuse of the Services; to secure our Services (Legal ground: Legitimate interest)
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred. (Legal Ground: Performance of a contract and legitimate interest)
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.(Legal Ground: Legitimate interest)
We will not share your personal data within our organization unless it is strictly necessary to deliver our services. Additionally, we may share your personal data with our trusted external business partners and affiliates under the following conditions:
With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact you. Our agreements with these service providers include commitments to restrict their use of personal data and adhere to privacy and security standards.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With business partners: We may share your information with our business partners to offer You certain products, services or promotions.
For Legal Reasons: We share personal data with third parties if this access of your personal data is reasonably necessary to (i) comply with relevant law, regulation and/or court order (ii) detect, prevent or address fraud, security or technical issues and/or (iii) safeguard interests, properties or safety of Norders and you or public in accordance with law.
With Your consent: We may disclose your personal information for any other purpose with your consent.
We may process or transfer your personal data to any country where we operate, have employees or engage service providers or partners including countries outside the European Union or European Economic Area. These processing, transfers and assignments will be carried out in compliance with the applicable laws. The European Commission may consider the level of data protection inadequate in a country so we always ensure adequate protection for your personal data transfer to third countries. If you wish to learn more about international transfers of your personal data, please contact us using contact details below.
Retention of Personal Data
We pertain to personal data only for the duration required by law and for the specific purposes outlined above. The length of time we store this data is contingent upon the type of data and the intended processing purposes. Consequently, the maximum retention period may differ depending on the specific use case.
As soon as the data is no longer required for its intended purpose, we promptly either delete it or anonymize it, taking all reasonable steps to do so.
Security of Your Personal Data
We will never sell your personal data to any third party. We are dedicated to ensure the security and integrity of your data. To safeguard your personal data we gather and process, we employ a comprehensive approach that includes administrative, organizational, technical, physical safeguards. We conduct regular security assessments of our systems and assets to identify and rectify vulnerabilities.
Despite our security measures, if a security breach occurs that could potentially affect your privacy, we will notify you and relevant authority (For Finland it is Finnish Data Protection Ombudsman)
Your Rights Under GDPR and Finnish Data Protection Act
Request access to Your Personal Data. The right to access update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the Personal Data.
Request correction of the Personal Data. You have the right to have any incomplete or inaccurate information we hold about you corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about your particular situation, which makes you want to object to our processing of Your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask us to delete or remove Personal Data when there is no good reason for us to continue processing it.
Request the transfer of Your Personal Data. We will provide to you, or to a third party you have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw your consent on using your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the Service.
Exercising of Your Data Protection Rights
To exercise these rights, you can send a letter or secure e-mail to us at the addresses provided below. Including your name address phone number and a copy of your valid ID. We may request additional information to confirm your identity.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA. In Finland, the local supervisory authority is the Data Protection Ombudsman (https://www.tietosuoja.fi).
Our services are not intended for users under the legal age of 16. We do not knowingly collect any personal data from individuals under this age.
If you think there is personal data violation or you want to withdraw your consent you can contact us by sending a letter or e-mail;
The controller of the Data:
Norders Oy, Otakaari 5, 02150 Espoo, Finland
Data Protection Officer: